Right of withdrawal
(Right of withdrawal pursuant to and within the limits of the dl 185/1999)
The products featured on the site momocasa.com are made visible in the most 'accurate and through our pictures we try to make them conform to their characteristics. However, we can not guarantee an exact color match due to the diversity of resolution of the monitor. For this please check the general conditions of contract where there is the possibility to request samples.
Before each shipment we control our products accurately. Our products are of high quality and therefore we are ready to make sure the formula money back guarantee.
If you should not be satisfied you can send the goods intact within two weeks from the date of purchase, and we will strive to give you back the value of the goods, ourchè this is not damaged or altered than this.
MOMOCASA accurately controls every part of the product prior to its shipment.
The right of return may be exercised as from receipt of the goods within a maximum period of two weeks without stating the reasons for return. The right of return is not, however, apply to goods that have been manufactured specially for the customer or have been cut according to personal needs.
To speed up the returns process, the cost of delivery of the goods will be refunded to the customer only complaint accepted. The costs of delivery are the responsibility of Momocasa only for amounts in excess of EUR 40.00.
However, we reserve the right to claim the decline in the value of the goods after use or in the event of damage to the material. In the eventual case of return the customer is entitled to a refund of the purchase price, provided that this has already been paid. As an alternative to a refund of the returned item, there is also the possibility of receiving a voucher of the amount of the amount paid.
Shipping costs are not generally compensated. We reserve the right to retain 20% of the value of the goods in case of withdrawal of the goods.
In any case, always refer to the Terms and Conditions on the site